Effective Date: 09/18/2025

At Seyora Desi Jewels, we are committed to ensuring you are satisfied with your purchase.

Please read our policy carefully before making a purchase.

Based in Seattle , Washington USA

Non-Returnable Items (Hygiene & Safety Reasons)

Due to hygiene regulations, all items are FINAL SALE and cannot be returned or exchanged.

⚠️ These rules are in place to ensure the highest safety standards for our customers.

Eligible Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery with clear photos of packaging and the product.
• Items must be unused, unworn, and in original packaging.
• We’ll provide a prepaid return label and send a replacement at no additional cost.

Refunds via Store Credit Only

• We do not issue cash, debit, or credit card refunds.
• Approved returns will be refunded as store credit via a digital gift card code.
• Store credit does not expire and can be applied toward any future purchase.

How to Start a Return

• Email returns@seyoradesijewels.com within 48 hours of receiving your order with:
  • Order number
  • Item(s) you want to return
  • Reason for the return
• If approved, we’ll send you return instructions.
• Ship the item back using a trackable shipping method.
  • Return shipping costs are the customer’s responsibility unless the return is due to an error or damage.
• Once received and inspected, we’ll issue your store credit within 5–7 business days.